Five things we know to be true

At Federated, we start by listening and holding ourselves accountable to the business needs of our customers, members and suppliers. Federated has always believed it is important to explicitly define the core values from which we develop our culture, our brand, and our business strategies.

The five core values we live by:

1. Live with integrity: Fundamentally, we believe that openness and honesty make for the best relationships.
   To develop strong relationships, it is important to always act with integrity, be compassionate, and always do the right thing.


2. Demonstrate and earn respect: We believe the highest form of respect we can show each other is to listen intently when spoken to and to acknowledge our customers, suppliers and members' ideas when making decisions.


3. Act with professionalism: We think it's important to pursue personal and professional growth.
   Practically, this includes putting the customer satisfaction first, continually developing our expertise, doing more than expected, communicating effectively, and following through.


4. Work with a sense of urgency: At Federated we strive to bring energy and responsiveness to our relationship with you.
   As a result, motivated individuals find ways to launch smart solutions and make meaningful contributions.


5. Purposeful execution: Achieving positive results for you is our highest priority.
   To achieve those results, we believe in starting by clearly defining your expectations and how we will deliver.